For private clinics
AI concierge for your clinic website
Turn website visitors into better-prepared appointment requests. DocMap helps patients explain what they need, understand why your clinic may be relevant, and take the next step towards booking.
The problem
Patients rarely arrive with a neat booking request.
They arrive with symptoms, previous results, anxiety, insurance questions, self-pay concerns, and uncertainty about whether your clinic is right for them. DocMap turns that uncertainty into a clearer next step.
In practice
Patients ask in their language. Your clinic receives a clear enquiry.
DocMap helps uncertain visitors describe what they need, understands them in English, replies in their own language, and hands your team a structured summary ready to route and respond to.
GYNAECOLOGY
Long-term pelvic pain, unsure of the right route
Why clinics use it
A sharper first step for your clinic
Qualify enquiries
Collect symptoms, goals, funding route, location, previous tests and urgency before your team responds.
Explain your value
Show patients why your clinic may be relevant based on your services, consultants, diagnostics and appointment types.
Convert interest into action
Guide patients from uncertainty to a prepared appointment request, with a cleaner handover for your team.
Positioning
It explains why your clinic is relevant
DocMap does not give generic answers. It uses information approved by your clinic, including services, consultants, fees, insurance, locations, diagnostics and appointment types, to explain why a patient may be a good fit.
Patients do not just see a "book now" button. They understand what your clinic offers, why it may fit their concern, and what information to provide next.
- Services and consultants
- Fees and insurance
- Diagnostics and locations
- Appointment types
£600k+
In private treatment decision value routed through pilot activity
Built from complex women's health pathway work with patients navigating private consultations, imaging and treatment decisions.
AI-assisted, human-reviewed, clinic-controlled
The concierge does not diagnose or replace clinical judgement. Your clinic controls how patients are routed, what language is used, and what the concierge is allowed to say. Conversations can be escalated for human review where appropriate.
Privacy
Designed around health data privacy
See our GDPR Compliance page for more.
Make every website enquiry easier to act on
DocMap helps private clinics convert more high-intent visitors into clearer, better-prepared appointment requests.
We can configure the concierge around your clinic's services, consultants, locations, fees and preferred enquiry process.