DocMap Logo

Policies and Terms

Transparent policies that protect you and guide our platform

Policies and Terms

Booking Terms and Conditions

This outlines how appointment enquiries work on DocMap, including the role of practitioners, how payments and cancellations are handled, and what users should expect during the booking process.

Practitioner Terms and Conditions

This outlines your responsibilities as a practitioner on DocMap, including responding to enquiries, managing bookings directly with patients, and keeping your profile and credentials up to date.

Privacy Policy

This explains what personal information we collect, how it's used to facilitate bookings, who it's shared with, and how we protect your data.

Billing Policy

DocMap's billing policy and terms

Cancellation Policy

DocMap's cancellation policy

Reward Policy

DocMap's reward policy